Home FAQ
Can MDR include response support?
Yes—MDR is strongest when linked to readiness and response playbooks.
Do you offer retained support?
Yes—especially for MDR, incident response readiness, and ongoing risk governance.
How quickly can you start?
Typically within days for discovery and walkthroughs. For delivery work, we’ll propose a start date based on scope and urgency.
Is this a sales call?
No. The purpose is to get clarification and see if we are a good fit for each other. If we can help, we’ll explain how. If we’re not the right people, we’ll tell you and suggest alternatives.
What happens after the call?
We’ll prepare a written summary and send it to you, together with any recommendations. What happens next is up to you.
What happens in the 30-minute risk walkthrough?
A 30-minute call to understand your environment, current controls, and decision pressures. We’ll share initial observations and recommend clear next steps—whether that’s a focused assessment, readiness work, or improving detection and response.
What should I do to prepare?
Ideally, have some bullet points ready to discuss, but don’t worry if that’s not possible. We’ll have some prompts to help us get started.
Who is this designed for?
SMEs and mid-sized organisations, plus local/national government and policing teams that need proportionate, defensible security decisions without excessive overhead.
Who will I speak to?
One of our directors or a highly experienced senior consultant will be on the call.
Will you replace our tools?
Not necessarily. We can integrate with what you have and improve outcomes.