Incident Response
Can you support urgent or live incidents?
Yes. If you need urgent help, please use the Contact page and mark the request as urgent.
Do we need tooling changes first?
No. Readiness is primarily process and coordination. Tools can follow where required.
What should I do to prepare?
Ideally, have some bullet points ready to discuss, but don’t worry if that’s not possible. We’ll have some prompts to help us get started.